Resolving Conflicts at Work: Eight Strategies for Everyone on the Job

Type

Book

Authors

Kenneth Cloke

Joan Goldsmith

ISBN 10

0787980242

ISBN 13

9780787980245

Tags

Conflict Management, Business Culture, Management, Human Resources & Personnel Management, Conflict Resolution & Mediation, Psychology & Counseling, Conflict Resolution, Parenting, Business & Finance

Description

Here is a completely updated edition of the best-selling Resolving Conflicts at Work. This definitive and comprehensive work provides a handy guide for resolving conflicts, miscommunications, and misunderstandings at work and outlines the authors’ eight strategies that show how the inevitable disputes and divisions in the workplace actually provide an opportunity for greater creativity, productivity, enhanced morale, and personal growth. This new edition includes current case studies that put the focus on leadership, management, and how organizations can design systems to change a culture of avoidance into a culture of creative conflict. The result is a more practical book for today’s companies and the people who work in them. - from Amzon

Number of Copies