Controlling the Costs of Conflict: How to Design a System for Your Organization
Type
Book
Authors
ISBN 10
0787943231
ISBN 13
9780787943233
Category
Org Development / Work Place C.Res
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Publication Year
1998
Publisher
Pages
256
Tags
Description
Written for non-experts in jargon-free language, this work shows how to create systems within organizations that preempt the monetary, strategic, and emotional costs associated with on-the-job conflict. Its clear and simple approach translates advanced concepts into practical how-tos and provides readers with four guiding principles they can follow to create conflict control systems of their own. Amply illustrated with real-world examples, it details the policies, procedures, and practices that make for successful control systems and tells precisely how to implement them. - from Amzon
Number of Copies
1
