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Page 8 of 10

  Title Copies
Process Design: Making it Work: A Practical Guide to What to do When and How for Facilitators, Consultants, Managers and Coaches 
Year: 2008 
ISBN: 0470182709 
ISBN 13: 9780470182703 
The Ombudsman Handbook: Designing and Managing an Effective Problem-Solving Program 
Edition: 2; rev 
Year: 2010 
The Neurobiology of "We": How Relationships, the Mind, and the Brain Interact to Shape Who We Are (Sounds True Audio Learning Course) 
Edition: Unabridged 
Year: 2008 
ISBN: 159179949X 
ISBN 13: 9781591799498 
Discussing the Undiscussable: A Guide to Overcoming Defensive Routines in the Workplace 
Edition: 1 
Year: 2007 
ISBN: 0787986321 
ISBN 13: 9780787986322 
How to Mediate Like a Pro: 42 Rules for Mediating Disputes 
Year: 2008 
ISBN: 0595469620 
ISBN 13: 9780595469628 
Turning to One Another: Simple Conversations to Restore Hope to the Future 
Edition: 1 
Year: 2002 
ISBN: 1576751457 
ISBN 13: 9781576751459 
Alternative Dispute Resolution for Organizations: How to Design a System for Effective Conflict Reso 
Year: 2018 
ISBN: 0471643238 
ISBN 13: 9780471643234 
Bridges Not Walls: A Book About Interpersonal Communication 
Edition: 10 
Year: 2008 
ISBN: 0073384992 
ISBN 13: 9780073384993 
The Magic of Conflict: Turning a Life of Work into a Work of Art 
Edition: 2nd 
Year: 1998 
ISBN: 0684854481 
ISBN 13: 9780684854489 
Beyond Reason: Using Emotions as You Negotiate 
Edition: 1 
Year: 2006 
ISBN: 0143037781 
ISBN 13: 9780143037781